Frequently Asked Questions
Will my forum on _________ platform transfer okay?
Our in-house migration specialists are able to transfer your
data from almost any forum platform. We will work with you
to ensure the best possible transition to our platform.
I currently host my forum, if I switch to your cloud-hosted
platform will I still own my data?
No matter where you come from, your data is still yours and
you have the ability to generate a full database export
whenever you like. You will always have full ownership of
your data.
What content transfers over?
The specific set of data that transfers to Forums.net will
depend on the platform you're coming from. In most cases, we
can transfer everything. For the rare cases of forums coming
from platforms with unorthodox structures, we transfer as
much as we are able, and work with you to ensure that you
are satisfied.
Do my users have to reset their passwords?
This will depend on the platform you are coming from. For
most open source platforms, we are able to transition your
users seamlessly, so they will experience no interruptions
or required password changes, though this may come at an
additional cost. In many cases we recommend that a
transitioning forum requires a password reset for security
purposes.
How are my attachments/files/custom avatars handled?
Our team is able to transfer most locally-hosted
attachment-related features from most forum platforms. Our
complimentary consultation will help determine specifically
what files and images will be available to your new forum.
How long does the transfer process take?
Transfers for small and medium sized forums can be done very
quickly. If your forum is of significant size and activity
our complimentary consultation will help determine the
potential timeline of the transfer. Please
contact us for further inquiries
How much does transferring to Forums.net cost?
Data Migration is only available to Forums.net customers who have selected, or are planning to select, a VIP plan. In addition, there is a Data Migration fee that will vary based on the structure of your database. We will gladly work with you to determine your individual needs and the final cost. Request a personalized
quote for the Data Migration fee
here.
Will I have a chance to review my transferred content before
it goes live?
Yes, once we have completed your data migration we will
contact you and allow you up to 72 hours to review your
forums content privately. You must inform Forums.net of any
issues that you would like addressed at this time. After
this 72 hour period has elapsed, your migration will be
considered complete. Further assistance may incur a new
charge.
Can I migrate my current community to an Essentials or Complete Forums.net subscription?
Data Migration is only available for VIP subscription plans. As a result, the Essentials and Complete pricing tiers are ineligible for Data Migration.